Grievance Redressal

If you are unhappy with content on FOLQIN or with a decision about your account, tell us. We take every complaint seriously.

How to complain

• Content: use Report on the post, Passport, listing or company page.
• A decision about your account: appeal it from Account standing in Settings, or from the page you see when you sign in.
• Anything else, or if you are not satisfied: Contact us and choose "Legal notice or grievance".

Grievance Officer

The Grievance Officer will be named here before public launch.

Response times

• We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
• Complaints about intimate images shared without consent are acted on within 24 hours.
• Orders from courts and authorised government officers are handled within the time the law sets.

Contact for the Grievance Officer: support@folqin.example